Installation & Maintenance

TAB has a long-standing reputation for our best-practice approach to delivering records management products. Our implementations are no exception, consisting of several phases from determining client requirements to final delivery and systems acceptance. To date, we have a 100% customer satisfaction rate (based on acceptance signatures).

The installation phase involves the final delivery of the approved system as detailed in the product delivery documentation. At the end of the installation process, the records management system is tested against your requirements.

The TAB FusionRMS installation process includes the following components:

  • Database
  • Licensing server
  • Manager
  • Service
  • All client workstations
  • Any hardware associated with the project
  • SQL Servers
  • Bar code Readers (most models, contact us for more details)
  • Portable or USB direct connect devices
  • Physical document scanners
  • On-demand color-labeling software

If you have a maintenance contract, you’ will gain access to TAB’’s Help Desk, consisting of product developers, support engineers and system specialists. This support team can handle your unique requirements via toll-free telephone and remote WebEx support at no additional cost.

For more information on how the FusionRMS records management software suite can solve your entry-level tracking to advanced records management challenges, call 1-866-703-3374 or click here to contact us.